Delivery · Activation

# From signup to live cloud ERP — in days, not months.

HUEWINE ERP is delivered entirely as cloud software. No servers to ship, no physical hardware to wait for. Here's exactly how we provision your tenant, deliver your modules, and get your team productive on day one.

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2-day tenant provisioning
100% Cloud Delivery
30-90 day go-live
Remote & on-site

## The activation process

Five steps from signed contract to a live HUEWINE ERP your team is using every day.

1

### Sign & Pay

Sign the order form. Pay the first invoice. The clock starts.

Day 0
2

### Tenant Provisioned

We spin up your dedicated cloud tenant and email admin credentials.

~2 days
3

### Configuration & Migration

Chart of accounts, master data, integrations, branding — tailored to you.

2-6 weeks
4

### Training & UAT

Role-based training for your team. User-acceptance testing on real workflows.

1-2 weeks
5

### Go-Live

Cut-over weekend with hyper-care support. You're live on HUEWINE ERP.

Day 30-90

## What you receive

Everything is digital. No boxes. No shipping fees. Ever.

### Cloud ERP Tenant

A dedicated, secure tenant on the HUEWINE cloud platform. Accessible from any modern browser at your branded URL.

### Mobile Apps

Native iOS and Android apps for your field officers, sales team and managers — delivered via Apple App Store and Google Play.

### Implementation Services

Remote (or on-site when needed) configuration, data migration, training and customer-success support, all bundled with your subscription.

### Documentation & Support

User guides, admin documentation and a 24×7 support portal with SLAs you can hold us to.

2 days
Tenant Provisioning
30-90
Days to Go-Live
99.9%
Cloud Uptime SLA
0
Shipping Fees

## Delivery & activation policy

The legal language — for the avoidance of any doubt.

01

### Cloud ERP Service Activation

Once payment is confirmed and your contract is signed, HUEWINE will provision a dedicated tenant on our cloud platform and email login credentials to your nominated administrator within 2 business days. Implementation and configuration timelines for HUEWINE ERP modules typically range from 30 to 90 days depending on scope.

02

### Digital Downloads & Mobile Apps

HUEWINE mobile apps (iOS and Android) and downloadable utilities are delivered via standard public app stores or via a secure download link emailed to the registered customer.

03

### No Physical Shipping

HUEWINE does not ship physical goods. All products and services are delivered digitally. We do not charge any shipping fees.

04

### Implementation Services

Where customers have engaged HUEWINE for implementation, training or support services, deliverables are provided remotely (via video conferencing, screen sharing and our customer portal) or on-site as agreed in the statement of work.

05

### Failed or Delayed Activation

If your service activation is delayed beyond the communicated timeline, please contact support@huewine.com. Our team will investigate and either resolve the delay or arrange a refund as per our Cancellation and Refund Policy.

06

### Change of Scope

Adding new modules, users or features mid-contract is handled via a written change order. New scope follows the same 30-90 day rollout playbook with its own go-live date.

Last Modified: 22 May 2026.

## Activation FAQs

The questions we hear most often during onboarding.

How fast can I actually start using HUEWINE ERP?
Your cloud tenant is ready in 2 business days, so you and your admin can start exploring immediately. Full production go-live (with your data migrated, team trained and workflows configured) takes 30-90 days depending on module count.
Do you ship anything physically?
No. HUEWINE ERP is 100% cloud-delivered software. No DVDs, no USB drives, no hardware. Mobile apps come from the App Store and Google Play.
Where will the implementation team work from?
Default is remote — video calls, screen sharing and a shared customer portal. On-site implementation is available on request for the cut-over weekend or for sensitive go-lives, charged at standard travel rates.
What if activation is delayed?
Email support@huewine.com and we'll investigate. If the delay is on our side, you're covered by the Cancellation and Refund Policy — including pro-rated refunds for documented service-level breaches.
Can I add modules later without re-implementing?
Yes. Because every HUEWINE module shares one database, adding HRMS to an Accounting deployment (for example) is a configuration step — no data migration, no re-implementation, no parallel run.

### Questions about activation?

Email
support@huewine.com
Phone
+91 4651-292792 · +91 9042905358
Address
HUEWINE, Kanavoor, Karungal, Kanniyakumari, Tamil Nadu 629178, India

## Ready to start your activation?

Sign up today, get your tenant tomorrow, and have your team productive on HUEWINE ERP within 30-90 days.

Book a Free Demo